Home New Zealand LiveChat service is now available New Zealand LiveChat service is now available Ocean Network Express Live Chat services is now available on our New Zealand local site. Customers can start chatting with our agents based on the options they have selected to receive quick responses. Live Chat support hours for New Zealand are 8:30 AM - 5:00 PM local time Monday - Friday. Shipping Instructions Status B/L Amendment B/L Release Arrival Notice Pick Up Notice Delivery Order Status Invoice Status Check Cut-Off Information Vessel Call Information Ecom Tech Support Mobile App Enquiry Please click the icon at the lower right-hand corner to start chatting!